Privacy Policy

Five Star Dog Salon operates two dog grooming salons at 150 Main St, Woburn, MA 01801 and 466 Main St, Stoneham, MA 02180. This policy covers information collected through our website and our text messaging program.

Name, phone number, email address if given, your dog’s name and breed, preferred appointment times, and any notes you provide about your dog. From appointment bookings we also receive service history. Standard web analytics such as pages visited and approximate location derived from IP address.

To contact you about appointment availability and bookings, to send appointment reminders, to respond to your enquiries, to send offers and promotions where you have agreed to receive them, and to improve our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We only send text messages to people who have given express written consent, either by checking the consent box on this website, by providing consent in person at one of our salons, or by requesting to be contacted through our social media accounts. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

Service providers who help us operate the business, including our appointment booking system and our messaging provider, strictly to deliver services on our behalf. We do not sell your personal information. As stated above, mobile opt-in data and consent is never shared with anyone for any purpose.

As long as needed to provide our services and to keep records of consent, and afterwards only where required by law.

You can ask us to access, correct or delete the information we hold about you by contacting us using the details below. You can opt out of text messages at any time by replying STOP and out of email by using the unsubscribe link.

Our services are not directed at children under 13 and we do not knowingly collect their information.

We may update this policy. The date at the top reflects the most recent version.